The Gross Margin Report in Hoops allows you to analyze profitability across your sales activity by comparing total sales income against total costs.
Unlike many reports that are typically handled inside accounting platforms such as Xero or QuickBooks, the Hoops Gross Margin Report contains detailed operational sales data that often does not exist inside accounting systems.
This makes it one of the most valuable financial reports available within Hoops.
Running a Gross Margin Report
To generate a Gross Margin Report:
Click Reporting from the main menu
From the Report Type dropdown, select Gross Margin
Choose your Start Date and End Date
Click Generate Report
The report will then calculate your gross margin across the selected period.
What the Gross Margin Report Shows
The report breaks sales down into three major categories:
Products
Decorations
Additional Costs
For each category, Hoops calculates:
Total Sales Income
Total Costs
Gross Margin
This allows you to quickly understand where profitability is being generated across your business.
Because Hoops tracks detailed product, decoration, and operational pricing information, the Gross Margin Report provides insights that are often unavailable in traditional accounting reports.
Reporting Views
On the left-hand side of the report, you can choose how to group the data.
Sales per Customer
Groups gross margin data by customer using only SalesDocs that have been converted into Jobs.
This allows you to identify:
Your most profitable customers
Low-margin accounts
High-value relationships
Because this report only includes converted Jobs, it reflects confirmed sales rather than draft opportunities.
Sales per User
Groups gross margin data by the user who originally created the SalesDoc that was later converted into a Job.
This helps measure quoting and sales performance across your team based on confirmed sales activity.
Quotes per Customer
The Quotes per Customer view displays all quote values created during the selected reporting period, regardless of whether those quotes were converted into Jobs.
This allows you to analyze:
Total quoted opportunities per customer
Potential future revenue
Customers receiving the highest volume of quotations
Unlike the Sales reports, this view includes both won and unconverted opportunities.
Quotes per User
The Quotes per User view displays all quotes created by each user during the selected reporting period, regardless of whether the quotes were converted into Jobs.
This can be extremely useful for measuring:
Sales activity
Quoting output
Pipeline generation
Conversion opportunities
Many businesses use this report to compare quoting activity against actual converted sales performance.
Understanding When a Sale Counts
One of the most important concepts in Hoops reporting is understanding when a sale is officially counted.
In Hoops, a sale is recognized on the date the SalesDoc is converted into a Job.
This means the report does not use the original quote creation date.
Example
A quote is created in May
The customer reviews the quote over several weeks
The customer accepts in June
The quote is converted into a Job in June
In this situation:
The sale appears in the June Gross Margin Report
It does not appear in May
This ensures reports reflect confirmed production work rather than draft or pending opportunities.
Comparing Quotes vs Actual Sales
The Gross Margin Report also allows you to view quote activity separately from converted sales.
This is extremely valuable because it helps you identify:
Total quoted opportunities
Total converted sales
Potential revenue that has not yet been won
This can become a powerful sales management tool.
Example
Your team may have:
Created $100,000 worth of quotes
Converted only $20,000 into Jobs
This immediately highlights that there is:
$80,000 worth of potential business still open or lost
Many businesses use this report to help drive sales follow-up activity and improve conversion rates.
Why the Gross Margin Report Is Important
Accounting platforms are excellent for finalized financial reporting, but they often lack detailed operational sales information.
The Hoops Gross Margin Report provides visibility into:
Product profitability
Decoration profitability
Operational cost recovery
Sales conversion performance
Team quoting performance
Margin analysis before accounting reconciliation
This makes it an extremely valuable management and operational reporting tool.


