Skip to main content

View Orders Created from a SalesStore

Learn how to track and manage orders generated from your SalesStores. Use filters, SalesStore Numbers, and saved views to quickly isolate orders from specific stores, merchandise programs, events, or team ordering campaigns.

When running a SalesStore or merchandise program, it is important to be able to quickly view all of the orders that the SalesStore has created.

This becomes especially important when:

  • Running multiple merchandise programs at the same time

  • Managing multiple team stores

  • Tracking online orders separately from normal SalesDocs

  • Reviewing completed customer orders

There are two common ways to filter and view SalesStore orders within your SalesBoard.

Snapshot




Method 1: Filter by SalesDoc Template

When configuring the Add to Cart workflow for a SalesStore, you select a SalesDoc template as the endpoint of the workflow.

For example:

  • Online Order

  • Team Store Order

  • Merchandise Order

When a customer completes checkout, Hoops creates a SalesDoc using that template.

Because of this, one easy way to view SalesStore orders is to filter the Document Type column.

Example

If your SalesStore uses a SalesDoc template called:

Online Order

You can filter the Document Type column to show:

  • Online Order

This will display all SalesDocs created using that template.

This means the filter may not always isolate a single SalesStore.

Snapshot

Filtering by the SalesDoc type is quick and easy, however it may also show:

  • Orders from multiple SalesStores

  • Other SalesDocs using the same template



Method 2: Filter by SalesStore Number

The most accurate way to view orders from a specific SalesStore is to filter using the SalesStore Number column.

Every SalesStore has its own SalesDoc number.

For example:

  • SalesStore #16

When a customer completes checkout through that SalesStore, Hoops automatically records:

  • The new SalesDoc number

  • The originating SalesStore number

This allows Hoops to track exactly which SalesStore created each order.

Snapshot




Understanding the Difference Between SalesDoc Number and SalesStore Number

When an order is created:

  • The SalesDoc number increments normally alongside your other SalesDocs

  • The SalesStore Number identifies which SalesStore created the order

For example:

SalesDoc Number

SalesStore Number

245

16

246

16

247

16

In this example:

  • Orders 245, 246, and 247 were all created from SalesStore #16

​​


Important Behavior

When filtering by SalesStore Number:

  • The SalesStore itself will not appear in the filtered results

  • Only SalesDocs created from that SalesStore are shown

This is because:

  • The SalesStore is SalesStore #16

  • It was not created from SalesStore #16

Only spawned SalesDocs contain the originating SalesStore Number reference.


Recommended Use Cases

Filtering by SalesStore Number is especially useful for:

  • Team stores

  • School merchandise programs

  • Corporate apparel stores

  • Event stores

  • Seasonal campaigns

  • Multi-store management

This allows you to isolate and manage orders from each SalesStore independently.


💡 Pro Tip: Save Views

Save Views for each merch program you're running. This way you can see all orders from each store in a single click.

Did this answer your question?