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Customize Your SalesBoard

Learn how to customize your SalesBoard with custom columns, statuses, fields, and views. Tailor your sales workflow, organize opportunities your way, and give your team better visibility into quotes, jobs, and pipeline activity.

Customize Your SalesBoard

Build a SalesBoard that matches the way your team sells.

Hoops gives your team a centralized workspace to manage every opportunity, follow-up, and customer interaction in real time. Whether you're tracking quotes, managing SalesPresentations, capturing sales from your SalesStores, or coordinating approvals and activity within your sales team, SalesBoard keeps everything organized and visible from anywhere.

With fully customizable workflows, automations, and views, your team can create a sales process that fits the way they already work — not the other way around.


Step 1: Customize Your Columns

Start by customizing your SalesBoard to match the way your team works.

You can add and arrange columns including the following column types:

Reorder columns in any way you prefer by dragging and dropping the columns in either direction to give your team the clearest possible view of every sale and associated task.

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Step 2: Create and Manage Statuses

For each Status column, you can create and manage individual statuses to reflect the different stages of your workflow for each task.

For example, you could create a Status column called Overall Status and include statuses such as:

  • Quote Sent

  • Accepted

  • Paid

Each status can be fully customized by:

  • Renaming the status

  • Changing the status color

  • Rearranging the order of statuses

This allows you to create unique pipelines for different sales processes while giving your team a visual, easy-to-manage overview of every opportunity. Everyone on your team can quickly understand what is happening, what stage a sale is at, and what actions are required next.

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Step 3: Apply Smart Automations

Reduce manual work by automating repetitive tasks and customer communication inside SalesBoard.

Automations can trigger actions whenever a status changes, helping your team move opportunities through the workflow more efficiently while keeping both customers and internal teams informed.

Examples include:

  • Updating relevant statuses to reflect the current stage

  • Triggering reminders or follow-ups

  • Advancing opportunities or converting them into jobs

  • Assigning or notifying team members

  • Automatically following up customers when quotes require attention

  • Alerting your team when a quote needs to be created for a new lead

SalesBoard allows you to automate:

  • Customer follow-ups

  • Internal notifications

  • Quote reminders

  • Team alerts

  • Workflow updates

This helps your team stay organized, respond faster, and ensure no opportunity is missed while reducing the need for manual updates.

Learn more about Automations for SalesBoard here.

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Step 4: Filter and Save Custom Views

Quickly find the information that matters most.

Use filters to narrow your SalesBoard by:

  • Team member

  • Status

  • Date range

  • Lead source

  • Sales type

  • Custom fields

You can also save custom views for quick access later.

For example:

  • My Open Opportunities

  • Quotes Awaiting Approval

  • This Week’s Follow-Ups

  • Closed Sales This Month

Saved views make it easy for every team member to focus on the work most relevant to them.

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Manage Your Entire Sales Workflow in One Place

SalesBoard is more than a pipeline tracker - it’s a complete sales management workspace built for modern teams.

From quotes and SalesPresentations to follow-ups and SalesStores, Hoops helps your team manage every stage of the customer journey in one connected system.

With customizable workflows, smart automations, real-time updates, and flexible views, your team can work more efficiently, communicate more effectively, and stay aligned at every stage of the sales process.

Whether you’re managing a small sales team or a large multi-stage workflow, SalesBoard adapts to the way your business operates - helping your team stay organized, reduce manual work, respond faster, and ultimately close more sales.

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