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Keep Customer Files Organized and Accessible

Learn how to upload and manage files across Customers, SalesDocs, and Jobs. Centralize artwork, proofs, contracts, and production documents so your team can access the information they need from one place.

Hoops provides centralized file management across Customers, SalesDocs, and Jobs, helping teams keep important documents organized and accessible throughout the entire customer journey.

Whether you're managing artwork, proofs, specifications, contracts, purchase documentation, or production files, Hoops ensures information remains connected to the records that matter most.


Centralized File Management

Every Customer record includes a dedicated Files tab where documents can be uploaded, viewed, and managed.

Files can be uploaded by dragging and dropping documents directly into Hoops or selecting files from your device.

Snapshot

This creates a centralized repository for customer-related documentation that can be accessed by your team whenever required.


Keep Files Connected Across Workflows

Files uploaded against a Customer become available throughout related workflows, helping reduce duplicate uploads and ensuring teams are always working from the same source of information.

This makes it easy to manage:

  • Artwork files

  • Proofs

  • Contracts

  • Specifications

  • Reference documents

  • Production files

  • Customer-supplied materials

By keeping files attached to the Customer record, information remains accessible across associated SalesDocs and Jobs without needing to repeatedly upload the same documents.


Benefits of Using File Management in Hoops

Managing files within Hoops helps businesses:

  • Centralize customer documentation

  • Reduce duplicate file uploads

  • Improve team collaboration

  • Keep artwork and production files organized

  • Improve visibility across departments

  • Maintain a single source of truth for customer information

By connecting files across Customers, SalesDocs, and Jobs, Hoops helps create a more organized and efficient workflow from initial enquiry through to production and delivery.

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