Hoops

Found a wrong product image? Here’s why it happens and how to fix it fast.

Incorrect Product Image in the Hoops Managed Catalog

Seeing incorrect pricing in your Hoops catalog? This is usually caused by pricing tier changes, duplicated SalesDocs using old prices, or supplier updates. Here’s how to quickly identify and fix…

Why is my pricing incorrect in the Hoops catalog?

A supplier or catalog missing? Check Vendors, Catalog History, and Catalog filters first. If it’s not found, raise a Catalog ticket with the supplier name and we’ll restore it quickly.

Missing Vendor or Catalog

Has your supplier moved you to a new pricing tier? Hoops won’t automatically detect this change, but it’s a quick fix. Here’s how to update your pricing tier and get…

My supplier pricing tier has changed — how do I update this in Hoops?

Catalog export isn’t currently available in Hoops, but you can download any products you’ve imported via Catalog History.

Can I export my catalog?

Need help with your catalog? Check out these articles for answers to common questions.

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