Hoops

Use Hoops Product Catalog to access products, filter by vendor, view pricing and images.

Use the Hoops Product Catalog

Understand your catalog options in Hoops, including regional catalogs, SAGE integration, one-off products, and importing your own data.

Do I Need to Import My Own Catalog?

Set up and manage your product catalog, including products, decorations, imports, and supplier data.

Catalog & Products

Add individual products to the Hoops catalog, including vendor, product code, sizes, colors, images, and price breaks.

Adding Individual Products to the Catalog

Import products into your catalog in bulk with the Hoops import template and support team guidance.

Importing Products into Your Catalog

Managed Catalogs for AU & NZ: connect supplier catalogs in Hoops with automatic pricing, product, and data updates.

Managed Catalogs (AU & NZ)

Populate your Hoops catalog in the USA using SAGE, SanMar, or Managed Catalog Service.

Populating Your Catalog (USA)

Set up a managed catalog in Hoops for rest-of-world accounts by requesting available suppliers and connecting catalogs.

Populating Your Catalog (Rest of World)

Products

Found a wrong product image? Here’s why it happens and how to fix it fast.

Incorrect Product Image in the Hoops Managed Catalog

Seeing incorrect pricing in your Hoops catalog? This is usually caused by pricing tier changes, duplicated SalesDocs using old prices, or supplier updates. Here’s how to quickly identify and fix…

Why is my pricing incorrect in the Hoops catalog?

A supplier or catalog missing? Check Vendors, Catalog History, and Catalog filters first. If it’s not found, raise a Catalog ticket with the supplier name and we’ll restore it quickly.

Missing Vendor or Catalog

Has your supplier moved you to a new pricing tier? Hoops won’t automatically detect this change, but it’s a quick fix. Here’s how to update your pricing tier and get…

My supplier pricing tier has changed — how do I update this in Hoops?

Catalog export isn’t currently available in Hoops, but you can download any products you’ve imported via Catalog History.

Can I export my catalog?

Need help with your catalog? Check out these articles for answers to common questions.

Troubleshooting & FAQs

Add a decoration to your Hoops Catalog: create a catalog decoration, set category, vendor, setup cost, price breaks, then save.

Add a Decoration to Your Hoops Catalog

Learn how to import decoration pricing in bulk, including quantity breaks, setup costs, and vendor assignment.

Import Decoration Pricing

Keep your decoration categories clean and consistent to unlock powerful filtering across your JobBoard and SalesBoard.

Understanding Decoration Categories

Learn how to add and manage your decoration pricing in Hoops—from understanding what a decoration is, to adding them individually, in bulk, or using our AI tool to transform any…

Add Your Decoration Pricing

Learn about adding Decorations to your Hoops Catalog

Decorations

Create a custom design with text, images, and links

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